It was identified that the ‘Pay’ button, combined with a possibly weak internet connection, caused this issue. Since there was no indication that the request was in progress and the ‘Pay’ button had been clicked, the customer clicked it multiple times. This resulted in the system giving the ‘Payment Failed’ error.

This issue has been fixed by disabling the ‘Pay’ button for the customers until the request is in progress. The fix has been applied to all the Credit Card and ACH payment flows.

A customer reported that the Time Entries Report duplicated the first row after every 10,000 entries. This has been fixed, and the rows do not repeat anymore.

#5. Bug: Integrations – The Dropbox Sync Process Giving Error When Attempting to Sync

A customer reported that the Dropbox Sync process was giving an error. The issue was traced to a change in Dropbox’s configuration, causing the Sync process to fail. This was fixed by reconfiguring Dropbox.

#6. Bug: Payments – No Warning Banner for Conditionally Approved Merchant Account

It was internally identified that the warning banner, which used to appear earlier when a Merchant Account was conditionally approved, was not showing up anymore. This has been fixed.

#7. Bug: Invoicing – Invoice Draft Screen Takes Long Time Load and Gets Timed-Out

It was internally identified that the Invoice Draft screen was randomly timing out. This has been fixed by optimizing the query; now, time-outs do not occur. The screen loading time has also been improved.

 

#8. Bug: Payments – Payment Method Filter on Transactions Screen Not Listing All Records

It was internally identified that not all the entries were listed on the Transactions screen when selecting ACH-Manual Entry or Credit Card-Manual from the Payment Method filter. The filter has been fixed to list all the entries for that particular Payment Method.