FAQ

A list of commonly asked questions

• How do I Set Up the Automatic Data Export Feature (Backups)?
• How do I Make a Feature Suggestion or Report a Bug?
• Why am I Unable to Establish a Secure Connection?
• Is My Data Secure?
• What are the Terms of Service?
• How do I Terminate my Service with TimeSolv
• What Third-Party Programs Does TimeSolv Integrate With?
• What if I Forget My Password?
• What Holidays Does TimeSolv Observe?
• What is the Difference Between TimeSolv Legal and Pro Versions?
• Slowness Issues with Trend Micro
• I cannot delete a Client, Matter, and Professional.
• Can I Change My Billing Plan?
• What if I Join During the Billing Cycle?
• What is the TimeSolv Subscription Billing Cycle?
• “Your Free Trial Period Has Expired!” How do I Subscribe?
• Who Can Use TimeSolv?
• Why Should we Choose TimeSolv?
• How to allow the TimeSolvQuickBooksSyncOnline App to run on macOS 13 when it gives the Privacy & Security prompt during installation?
• How to Run TimeSolvQuickBooksSyncOnline App on macOS Ventura 13.0
• How to setup Cabinet Workspace in NetDocuments
• After using the TimeSync App, why am I not able to see my Time Entries?
• Why are sub-totals not displaying on my consolidated invoices?
• Why are some invoice emails sent to the CC field while others are sent as separate emails to the TO field, despite identical settings in TimeSolv?