How to Uninstall/Delete TimeSync

In case TimeSync does not start, or starts with an error, please follow these steps:
1. Uninstall TimeSync.
2. Delete the TimeSync files (please see paths section below).
3. Uninstall Adobe Air.
4. See this article on how to install TimeSync.

TimeSync Paths

  • Installed under the following locations
    Windows XP
    C:Documents and settings<WindowsUserName>Application Datacom.timesolv.desktop.timesync.outsys
    Windows 7 / Vista / 10
    C:Users<WindowsUserName>AppDataRoamingcom.timesolv.desktop.timesync.outsys
    Linux (Ubuntu)
    /Users/<LinuxUserName>/.appdata/com.timesolv.desktop.timesync.outsys
    Mac OS
    Users/[Mac user]/Library/Preferences/com.timesolv.desktop.timesync.outsys
    or /Users/[Mac user]/Library/Application Support/com.timesolv.desktop.timesync.outsys
  • To get to the folder in Mac OS:
    1. Hit Command + Shift + G
    2. Paste the path (above) in the text field
    3. Click Go

ADOBE AIR

  • Download from: https://get.adobe.com/air/.
  • Installed under following locations:
    Windows 32 bit
    C:Program FilesCommon FilesAdobe AIR
    Windows 64 bit
    C:Program Files (x86)Common FilesAdobe AIR

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