Managing Time Approvals


Enable Approval Process 

Click on Time>Settings.

Enable Time Approvals by Matter - if you have an approval system set up at the matter level, you can toggle the approval system on and off from here. Having an approval system means that you can monitor and confirm time entries made for a specific matter. If you have both Énable Time Approvals by Matter and Enable Time Approvals by user boxes checked, the matter level approval system will supersede the user level approval system.

Enable Time Approvals by Professional -if you have an approval system set up at the Account>Timekeeper level, you can toggle the approval system on and off from here. Having an approval system means that you can monitor and confirm time entries made by a specific timekeeper. If you have both Enable Time Approvals by Matter and Enable Time Approvals by user boxes checked, the Matter level approval system will supersede the user level approval system.
Automatically Submit Time Entries for Approval - when a user or an approval matter is saved, it will automatically be sitting and waiting for approval in the approver’s account. If this box is unchecked, a 'Submit' button will appear on the time entry screen. The time entry will not be submitted for approval until the user clicks on the 'Submit' button.
Notify Approvers via Email -  email notification will be sent out to an approver at midnight and then at 8 am to notify them that there are approvals waiting for them. It is useful to note that an approver will not be inundated with emails for each and every time entered. If this box is unchecked, it is up to the approver to log in and check to see if there is any time entry waiting to be approved.


Manage Approvers 

1. Approvals Required for a Timekeeper's Entries

To enable/view 'Manage Approvers' button in user profiles, approvals must be enabled under Time>Settings (see above).

Click on Account>Professionals>[name]>Profile tab.

If the accessed user needs their entries approved, click on  Manage Approvers

Note: If 'Bypass Approval?' is not checked and no active Approver is specified for this Staff Member, newly created Time/Expense Entries are automatically approved.

Level - When the Level 1 approver approves the time entry, it will then be made available to the Level 2 approver, and so on. You may also have multiple approvers on the same level number. So, for example, you may have three approvers at Level 1. One of which will have to approve the time entry before it proceeds to the Level 2 approver.

Approver - the user to approve entries created by this timekeeper.

Approver Type - ensure the approver approves either Time, Expense, or Both Time & Expense.

Edit - edit or deactivate approver.

Delete - users cannot delete an approver if they still have time entries waiting to be approved by them.

2. Approvals required for entries against a specific matter

Click on Clients>Clients & Matters>[matter name]>General.

Select whether this matter requires entries approved for time, expense, or both.

Click on Manage Approvers to manage the users that approve entries created against this matter.

Level - When the Level 1 approver approves the time entry, it will then be made available to the Level 2 approver, and so on. You may also have multiple approvers on the same level number. So, for example, you may have three approvers at Level 1. One of which will have to approve the time entry before it proceeds to the Level 2 approver.

Approver - the user to approve entries created by this timekeeper.

Approver Type - ensure the approver approves either Time, Expense, or Both Time & Expense.

Edit - edit or deactivate approver.

Delete - users cannot delete an approver if they still have time entries waiting to be approved by them.


Submit an Entry Requiring Approval

Under Time>Time Entry screen, if the user or the matter needs time entries approved click on the Submit For Approval button after entering time details (exemption: if under Time>Settings>Automatically Submit Time Entries for Approvals is enabled the user just needs to save the entry and it will automatically be submitted to the listed approvers).

Users can submit entries for approval in bulk by marking checkboxes.


Approve a Time Entry 

Note: an admin can approve time regardless of whether or not they have been listed under the Approvers list.

Click on Time>Approve Time.

Note: this link is visible only to those timekeepers who have been marked as the time approver in the Manage Approvers section. 

Search - entries can be searched to whittle results down. 
Approve/Reject - collectively approve/reject entries by selecting checkboxes.
Public Comments - viewable to all firm users.
Private Comments - viewable only to the approver (Exception: if the user you are approving time for is listed as an administrator, they will be able to see private comments).
Document icon - view time entry details.
Approval History - view by clicking on the sync icon.
Save - will submit approvals/rejections. User will be notified by email which will include any ‘Public Comments'. Users can also view the rejected time entry details at the bottom of the Time Entry screen. 

Note: if the user is an Administrator, they will be able to see both Public and Private comments.

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