Managing TimeSync Desktop Tool

In this article:

  1. Installation
  2. Using TimeSync Application
  3. Uninstall/Delete TimeSync
  4. FAQ's


Installation

Note: TimeSync is not currently compatible with Mac OS Catalina. 

Our TimeSync desktop tool that allows users to track time and expenses even if NOT connected to the internet. You don’t have to be connected to the internet to make these entries. Our desktop tool, available for Windows or Mac users, makes it easy to track everything no matter where you are. When you’re around an internet connection, simply sync your logged hours and expenses to TimeSolv with a single click. It’s that easy.

The TimeSolv’s TimeSync application can be downloaded from the  TimeSync tab by a timekeeper:

Click on your name in the upper right-hand corner.

Note: You can also get to the Timekeepers TimeSync by going to  Account>Timekeepers>Click on Timekeepers name>TimeSync

Click on the TimeSync tab.

Click on the  INSTALL NOW icon to download the app and install it on your local computer.


Using the TimeSync Application

Our TimeSync tool that allows users to track time and expenses even if NOT connected to the internet. You don’t have to be connected to the internet to make these entries. Our desktop tool, available for Windows or Mac users, makes it easy to track everything no matter where you are. When you’re around an internet connection, simply sync your logged hours and expenses to TimeSolv with a single click. It’s that easy.

To do so:

Download and install the TimeSolv’s TimeSync application from the TimeSync tab for timekeepers.

Open the downloaded  TimeSync app and log in.

Show Start/Stop - shows Start Time and End Time fields when creating a time entry, otherwise play and stop icon will appear to start and stop the time entry’s time.

Always on Top - keep the TimeSync application always on top of other applications.

In the  Time and Expense tabs create time/expense entries.

Today - will launch the calendar to choose a date for time entry.

Description - shows available abbreviations.

Entries tab shows all un-synced entries.

Click on the desired entry to view/edit it or click the  X icon to delete it.

Note: The time and expense entries will not be available in the TimeSolv’s web app until the timekeeper syncs them via the  Entries tab

Click the Sync button to sync the entries into TimeSolv’s web.


Uninstall/Delete TimeSync

In case TimeSync does not start, or starts with an error, please follow these steps:

  1. Uninstall TimeSync.
  2. Delete the TimeSync files (please see paths section below).
  3. Uninstall Adobe Air.
  4. Install TimeSync.

TimeSync Paths:

Installed under the following locations

Windows XP
C:Documents and settings<WindowsUserName>Application Datacom.timesolv.desktop.timesync.outsys Windows 7 / Vista / 10
C:Users<WindowsUserName>AppDataRoamingcom.timesolv.desktop.timesync.outsys

Linux (Ubuntu)
/Users/<LinuxUserName>/.appdata/com.timesolv.desktop.timesync.outsys Mac OS

Users/[Mac user]/Library/Preferences/com.timesolv.desktop.timesync.outsys

OR

/Users/[Mac user]/Library/Application Support/com.timesolv.desktop.timesync.outsys

To get to the folder in Mac OS:

  1. Hit Command + Shift + G
  2. Paste the path (above) in the text field
  3. Click Go

ADOBE AIR

  1. Download from: https://get.adobe.com/air/.
  2. Installed under the following locations:

Windows 32 bit

C:Program FilesCommon FilesAdobe AIR

Windows 64 bit

C:Program Files (x86)Common FilesAdobe AIR


FAQs

How do I Correct TimeSync Cards not Uploading?

If TimeSync cards are not uploading, we generally recommend the process of reinstalling the application.

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